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日本富国保险公司计划用AI替代30%公司员工

传统金融的互联网化国际资讯

日本富国保险公司计划用AI替代30%公司员工

Japanese insurer to replace 30% of workers with AI

据日本《每日新闻》报道,日本富国互助寿险公司计划利用AI(人工智能)技术替代30多名员工。

这些全新的AI员工将会采用IBM公司的Watson技术,它们工作的第一站应该是该公司的支付评估部门,比如阅读医疗报告、医疗历史、门诊记录等文件,以便为后期保费定价提供参考。

此前,文件阅读工作主要由131名员工负责,他们每年的工作量为13万份左右。

根据这项革新计划,将有30名员工的工作AI助手代替,每年可为富国集团节省1.4亿日元(约合120万美元)。而每个AI员工的安装成本约为2亿日元,每年的运营耗费为1500万日元。

More than 30 workers at Japan-based Fukoku Mutual Life Insurance are set to be replaced by artificial intelligence (AI), according to Japanese daily The Mainichi.

The new AI employees will be based on IBM's Watson technology and will initially be set to work in the insurer's payment assessment department reading documents such as medical reports from doctors, medical history and surgical visits, that are used to calculate pay-outs to policy holders.

The document reading was previously carried out by 131 employees who worked on more than 130,000 cases per year.

Thirty four people are epxected to be made redundant as a result of the move to AI, generating savings of ¥140m ($1.2m) per year. In contrast, the AI will cost around ¥200m to install and ¥15m to run per year.

GELP

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